An Instructional Designer & E-Learning Developer.
This course was made for use in an LMS and is therefore configured for laptop or desktop viewing. The intended learners access this course in an office setting. Accessing it on a mobile device is not optimal.
Client
Tools Used
Time in Development
Project Description
Process
San Francisco State University, Center for Equity and Excellence in Teaching and Learning
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Articulate Rise
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Vyond
Job task analysis for this project took approximately two days. E-learning course development took one day.
This short course is part of a larger LMS-based module on managing Procurement processes and workflows. The module is part of a new hire training program for employees in the Administrative Analyst job classification at San Francisco State University.
This course is part of a module that teaches new hires how to handle Procurement and budget management workflows. Initially, I thought that I would be able to cover all Procurement-related tasks in one e-learning course. However, upon interviewing Administrative Analysts, I discovered that reading equipment quotes was a major pain point for employees who were new to the Common Financial System (CFS). Employees who had transferred between departments, on the other hand, did not feel a need for this course, and only needed to be reminded how the CFS worked. Therefore, I decided to design this micro-course for all employees who were completely new to Procurement processes, and I developed a standalone Camtasia video for employees who elect to skip the course and jump straight into the CFS. This allows for more learner choice in the learning path, making the experience customizable to different skill levels.
This course was made for users to access on any device. Mobile viewing is acceptable.
Client
Tools Used
Time in Development
Project Description
Process
San Francisco State University, Center for Equity and Excellence in Teaching and Learning
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Articulate Rise
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Vyond
This FAQ was assembled based on frequently asked questions received by a department email address over the course of two years. The Rise course itself was developed in 1.5 days.
This FAQ-style course teaches employees who sign up for in-house professional development activities how to fill out paperwork that reimburses them for their professional development hours.
This course was developed in response to the rapid shift to remote work during the COVID-19 pandemic, when the processes for filling out this paperwork changed significantly. Employees at the institution were already overwhelmed with the shift to remote modalities, and the reimbursement process was not transparent, so this FAQ was designed to add some measure of transparency to the process.