An Instructional Designer & E-Learning Developer.
About Me
Professional Summary
I believe deeply in the power of accessible, frictionless learning experiences. Since leaving the formal academic environments that credentialed me, I have found entire worlds open up to me via mobile learning. From using Instagram to turn myself into an amateur mycologist to using YouTube for Excel tips, I have taken full advange of the free learning ecosystem that 21st-century learners have at our fingertips. I am driven to contribute to that ecosystem by helping everyday SaaS users, like myself, use the technology platforms that their companies purchase--and use them to the full extent of their functionality. If I can make a fellow employee's day easier with my courses, I count that as a success!
Skills
Authoring Tools:
Articulate Rise and Storyline
Video Tools:
Camtasia, Vyond, Synthesia, Videate, Descript, Iorad
Graphics:
Photoshop, Canva
Learning Management Systems:
Docebo, LearnUpon, Moodle, Cornerstone
Audio Tools:
Audacity, WellSaid, Synthesia
Job Aids:
Canva, Genially, SangIt, Iorad, Word
Presentation Tools:
PowerPoint, Canva
Work Experience
2023-Present
Senior Instructional Designer, Molina Healthcare
I design and develop e-learning courses, instructor-led training, and learning materials for Case Management staff, particularly in the New Employee Orientation program.
2022-2023
Senior Instructional Designer, BigPanda
I accelerated time-to-value for customers by designing streamlined, approachable e-learning experiences. My team and I organized e-learning modules into learning paths that allow customers to earn certification.
2021-2022
Instructional Designer, Collibra
I designed and developed customer enablement e-learning experiences for Collibra's Customer Education University.
2020-2021
Training Specialist, Clickvoyant (Freelance)
I designed and developed customer onboarding and marketing videos for Clickvoyant, a new data analytics reporting platform.
2019-2021
Training Coordinator | Operations Lead,
San Francisco State University Center for Equity and Excellence in Teaching and Learning
I designed and developed new hire training experiences to help staff members onboard more easily to the SaaS platforms that the university uses. I also served on the Safe Zone Ally training committee, where I collaboratively designed and developed DEI training materials for the campus community.
2018-2019
Project Coordinator, WestEd
I coordinated a $3 million curriculum development program for the state of Washington's Office of the Superintendent of Public Instruction. In this role, I successfully coordinated the workflow of a cross-functional team of proofreaders, graphic designers, content specialists, administrative personnel, and freelancers. In fact, my coordination work was so successful that I was sent to Olympia, Washington to provide client-facing meeting coordination.
2016-2018
Production Editorial Associate, Annual Reviews
I copyedited and proofread complex scientific research, as well as supporting the larger Production Department.
2012-2014
Instructional Consultant, UC Davis
I worked in the Center for Educational Effectiveness on a team of 12 other Consultants. We collaboratively designed, developed, and facilitated a campus-wide TA Orientation for new teaching associates, which reached approximately 450 new hires annually. We also designed, developed, and facilitated a 6-week workshop series--"Powerful Pedagogy"--which resulted in a certificate for all participants who completed the program. Additionally, we provided crucial faculty development services, such as Mid-Quarter Interviews, classroom observations, and learning asset review sessions.
2006-2016
Associate Instructor, Cal State L.A. and UC Davis
I designed, developed, and delivered expository writing curricula to adult learners. This included evaluating their writing products and tracking their progress via a Sakai-based LMS.
Education
University of California, Davis
Ph.D., English
California State University, Los Angeles
M.A., English
California State University, Los Angeles
B.A., English